Ground Operations Management

Product Details

The importance of Operational and Occupational Health and Safety training
Managing Risk and the components of Emergency Response Plans (ERPs)
The use of SGHA contracts and Service Level Agreements
Operational standards according to the IATA Airport Handling Manual (AHM)
Implementing Security and Safety Management Systems
Managing self-handled or outsourced services safety standards
The latest trends in passenger/baggage handling and catering
Staff motivation and effective performance monitoring
The new aspects of fraud prevention


Duration 3 Months
Eligibility 10+2 , Any Stream