How many times have you thought of having an easy admission process in a hospital, or an easily accessible directory, or a relatable navigation pointer? Hospitals are one of the largest industries in our society. The first and foremost aim of the hospitals is health and making sure the patients are treated as quickly as possible with no complications. The amount of data they handle is enormous. There have been times a person is completely clueless and in a state of anxiety due to the rush, regarding the procedure of admission, or to locate the pharmacy, outpatient ward, availability of rooms, lab, etc. The hospitals have a lot of digital content to manage. Plenty of data regarding Doctors, facilities, caregivers, diagnostic labs, blood banks, Services, emergency, /directories, Announcements, etc. With digitization, all these facilities can be easily made available to doctors, visitors, patients, internal teams, etc. The overall process will be much more efficient, expeditious and economical. Innovative solutions can improve the overall user experience and make lives much easier.
At VirtuBox, we believe in providing high-quality service which will help improve the information system and also help in promoting health awareness amongst the patients. Our mobile app
We can list down a horde of uses of the VirtuPaper app and Virtu Kiosk. Some of the best examples are given below.
Patients and their relatives normally find it difficult to navigate in a hospital campus & are in a haste owing to emergencies. By implementing the Digital Experience Platform, users can be presented with a fully interactive overview of the entire hospital with a clear indication of "you are here." This interface can allow the user to choose what they are looking for, whether it is a doctor's cabin, lab, blood bank, pharmacy store, ICU, Ward, restrooms, cafeteria, or anything else. The platform can then display the quickest route possible to the required service.
Communicating all the information which hospital wants users to know through physical or non-interactive digital kiosk is not easy. By implementing the Digital Experience Platform (DXP), hospitals can present all up-to-date information without technical hassle through CMS to users. This information could be –
For an old aged patient, it is always difficult to navigate and look for help. With the “Call to Action” button on the Digital Experience Platform, the user may inform and call the help at the platform location.
Similar to the help “Call to Action” button, we can implement a “Call to Action” button for Wheelchair/Stretchers for a patient in need.
To report lost or found the user can type into the platform what is missing or found and it will let you know (depending on interface) what steps to take in order to promptly retrieve/submit it. This system is a huge benefit for the traveler and can be a lifesaver depending upon the value and necessity of the misplaced item.
Many outside visitors may not have knowledge of the area around the hospital. Digital Experience Platform can be used to provides information about local accommodations, hotels, restaurants, and entertainment. This is a great way to make patients and their relatives' life easy. By giving a visitor all the opportunity to get a taste of the city's best, they are more likely to come back. This improves the visitor’s experience while visiting the Hospital.
A small directory for connectivity with the local experts i.e. tour guides, travel agencies, Cab Service Providers, etc. for ease of traveling will be very useful for the visitors and patients.
Patients and their relatives tend to engage with a platform for exploration and to use various services/information over there. Therefore, this is also a great way to incorporate customer surveys and get real public feedback about the facility and identify needs as compared to standalone feedback kiosk. Having satisfied customers is arguably the best ROI you could ask for.
Security is the top priority for Hospital authorities. One way to improve security in a hospital is to enhance every means of mass communication with the visitors to aid in urgent situations, and the Digital Experience Platform is a very effective tool for doing just that.
Let users register through touch screen kiosks and integrate with existing solutions to avoid the queue at the registration counter, bill payment, etc.
The average person is using touchscreen technology more and more each year, and we are trained as a society to pay attention to something when presented on a screen. As a result, Digital Experience Platforms are an ideal vehicle for advertisers to effectively send a message across to the public and generate revenue as users tend to engage with a platform for exploration and to use various services/information over there. We can use the platform for the following ways for advertisement and health promotions:
We can implement the ads in the form of smaller ads or reminders that accompany other select content or as large visual splash screens and screen savers in the form of images or videos when it is not being used.