Certificate in Passenger Ground Services

Product Details

Understand how airlines and airports operate in relation to the provision of passenger services
Learn about passenger and baggage check-in & boarding procedures, including passengers with special needs
Interpret the respective regulatory requirements related to passenger and baggage transport
Understand how computer reservations and departure control systems operate
Ensure safe and secure passenger & baggage transport
Provide superior customer service in a demanding customer facing environment
Learn about the latest technological innovations in passenger services
Add value to existing and future employers looking to hire and retain knowledgeable and high-performing personnel


Duration 3 Months
Eligibility 10+2 , Any Stream